Privacy Policy
Effective Date: November 4, 2026 | Last Updated: November 4, 2026
1. Business Identity
This Privacy Policy explains how ARVAYA AI AUTOMATIONS CONSULTING LLC, operating publicly as Arvaya Consulting ("Arvaya," "we," "us," or "our"), collects, uses, discloses, and safeguards personal information when you visit our websites (including arvayaconsulting.com and learn.arvayaconsulting.com), download our educational resources, request consulting or training services, or communicate with us through forms, email, or Short Message Service (SMS).
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a form to request educational guides or lead magnets (such as "3 AI Prompts to Make Your Workday Easier").
- Inquire about AI consulting, workflow automation, or professional AI training sessions.
- Voluntarily opt in to receive informational or marketing SMS notifications.
- Communicate directly with our team via email, phone, or messaging platforms.
The types of personal information collected include: First Name, Last Name, Email Address, Phone Number, Business/Organization Name, and any questions or preferences you submit.
3. How We Use Your Information
We use the personal information collected to:
- Deliver requested training resources, guides, and materials directly to your inbox.
- Respond to inquiries regarding our consulting services, assessments, and AI workshops.
- Send informational notifications about schedule changes, appointments, or resource access.
- With your explicit prior consent, send marketing text messages regarding upcoming AI courses, workshops, and business updates.
- Ensure compliance with legal obligations, 10DLC A2P regulatory requirements, and telecommunications standards.
4. Mobile Information & SMS Opt-In Protection (A2P 10DLC)
Arvaya Consulting treats your mobile phone number and SMS opt-in consent with the highest level of confidentiality.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Where message delivery requires it, your mobile number and opt-in data may be handled by trusted technical service providers (such as telecommunications carriers, messaging gateways, and customer relationship infrastructure) operating under strict confidentiality obligations solely to deliver messages on our behalf.
5. SMS Consent & Opt-Out Rights
When you provide consent on our website forms:
- Opt-in is voluntary: Consent to receive marketing or informational text messages is never a condition of purchasing any good, service, or training program from Arvaya Consulting.
- Separate consent choices: We provide distinct, non-preselected checkboxes for marketing messages versus non-marketing (informational) service updates. Selecting one does not enroll you in the other.
- How to opt out (STOP): You can revoke SMS consent at any time by replying STOP, UNSUBSCRIBE, CANCEL, or QUIT to any text message received from Arvaya Consulting. Upon receiving your request, we will send one final confirmation message and cease sending further SMS messages to that number.
- Customer assistance (HELP): For assistance with text messaging, text HELP to any message or contact our support team directly.
- Rates & frequency: Message frequency may vary depending on your interactions. Standard message and data rates may apply according to your wireless carrier plan.
6. Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or maintain active business communications.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact Arvaya Consulting:
ARVAYA AI AUTOMATIONS CONSULTING LLC
Operating publicly as Arvaya Consulting
4016 Salt Pointe Pkwy, North Charleston, SC 29405